Data Privacy Policy

PRIVACY POLICY

AS OF JUNE 2018

Responsible:

City Partner Top Hotel Krämer
Kardinal-Krementz-Straße 12
D-56073 Koblenz, Germany

Owner: Ursula Kiesheyer

Phone: +49(0)261-406200
E-mail: info@tophotel-k.de

As far as on our sides personal data (for example name, address or email address) are stored, this takes place, as far as possible, always on voluntary basis. This data will not be passed on to third parties without your express consent.

RIGHT TO INFORMATION

If you have revoked your consent, objected to the processing of your personal data (and there are no legitimate reasons for the processing), your personal data are no longer necessary for the purposes of the processing, there is a corresponding legal obligation or your personal data have been processed unlawfully, you have the right to request the deletion of your personal data in accordance with Article 17 DSGVO.

RIGHT TO OBJECTION

If the processing of your personal data is necessary to protect the legitimate interests of our company, you can object to the processing at any time in accordance with Article 21 DSGVO.

RIGHT TO CANCELLATION

If you have revoked your consent, objected to the processing of your personal data (and there are no legitimate reasons for the processing), your personal data are no longer necessary for the purposes of the processing, there is a corresponding legal obligation or your personal data have been processed unlawfully, you have the right to request the deletion of your personal data in accordance with Article 17 DSGVO.

RIGHT TO CORRECTION

If your personal data have been processed incorrectly, you have the right under Article 16 DSGVO to request the correction of these data without delay.

RIGHT TO LIMITATION OF PROCESSING

Under the conditions of Article 18 of the DSGVO, you have the right to request that the processing of your personal data be restricted.

RIGHT TO DATA TRANSFERABILITY

According to Article 20 DSGVO, you have the right to receive personal data provided by you in a structured, common and machine-readable format.

COMPLAINT LAW

Under Article 13 DSGVO, they have a right of appeal to the competent supervisory authority:

The State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate
Hintere Bleiche 34
55116 Mainz, Germany

Phone: +49 (0) 6131 208-2449
Fax: +49 (0) 6131 208-2497
poststelle@datenschutz.rlp.de

To exercise your rights, you can contact us at the following e-mail address: info@tophotel-k.de

Our postal address:

City PartnerTop Hotel Krämer
Kardinal-Krementz-Strasse 12
D-56073 Koblenz, Germany

CONTACT POSSIBILITIES

Data transmitted via e-mail and contact form, including your contact data, will be stored in order to be able to process your enquiry or to be available for follow-up questions. Personal data that we request in connection with a room booking will only be processed for the purpose of contract processing. This data will not be passed on without your consent. This data is only stored for as long as is necessary for the respective correspondence. The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). Personal data requested by us in connection with a room booking will only be stored as long as this is necessary for contract processing and any subsequent contract-related correspondence or, in the case of documents relevant under commercial and/or tax law that contain personal data, as long as the statutory deadline of the German Commercial Code and the tax regulations provides for the safekeeping of these documents. A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation. Data transmitted via the contact form will remain with us until you request deletion, revoke your consent to storage or until there is no longer any need for data storage. Mandatory statutory provisions - in particular retention periods - remain unaffected.

For general inquiries sent to us by e-mail or contact form, the corresponding personal data will only be stored for the purpose of the respective correspondence. Any further processing does not take place.

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA IN CONNECTION WITH BOOKING A ROOM

Personal data processed in connection with a room booking are required to fulfil the relevant contract, Article 6 DSGVO.

Log files are recorded on the servers via the access of the user of the pages, in particular fixed or dynamic IP address of the calling user, pages accessed, browser type, referrer addresses, access date and access time. We can access this data. The data contained in the log files are used exclusively for statistical purposes. Unless required by law, the user is not identified.

DIRECT BOOKING ON A HOTEL WEBSITE

Personal data requested by us in connection with booking a room will only be stored for as long as this is necessary for the execution of the contract and any subsequent contract-related correspondence or, in the case of documents relevant under commercial and/or tax law, which contain personal data, as long as the statutory periods of the Commercial Code and the Tax Code provide for the storage of these documents". "Personal data requested by us in connection with a room enquiry or booking will be processed for the purpose of contract processing. In addition, we use your e-mail address for the purpose of direct advertising for our own similar offers, unless you have already objected to this use. You can object to the use for the purpose of direct advertising at any time."

USE OF THE ONLINE BOOKING TOOL DIRS21 FROM TOURONLINE AG

Our online presence uses the online booking tool DIRS21 (hereinafter "OBT") of TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany (www.dirs21.de, hereinafter "TOAG") to enable online bookings of accommodation and other travel services and to process enquiries. Within the OBT, TOAG processes the data as the person responsible. You will find the information and provisions on data protection in TOAG's data protection declaration on the OBT, which you can call up at any time from the OBT or view at www.dirs21.de/datenschutz

CONTENTS OF THIRD PARTIES

It may happen that third party content is integrated into our website. This always presupposes that the providers of this content (hereinafter referred to as "third party providers") are aware of the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents. However, we have no influence on this if the third party providers store the IP address, e.g. for statistical purposes. 

Google Maps

By using this website, you consent to the collection, processing and use of the automatically collected data by Google Inc, its representatives and third parties. The Google Maps Terms of Use can be found under "Google Maps Terms of Use".

https://www.google.com/intl/de_de/help/terms_maps.html

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. "("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by users is generally transferred to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and Internet use. Pseudonymous user profiles can be created from the processed data.

Google Analytics is only used on this website if IP anonymisation is activated. This means that Google will reduce the IP address of users within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de, Information on data protection when using Google Analytics can be found at https://www.google.com/analytics/learn/privacy.html?hl=de, Information on data protection in general at: http://www.google.com/intl/de/policies/privacy

Cookies

This website uses cookies, i.e. text files that are stored on your computer. Persistent cookies recognize that your PC has already had a connection to a web offer, "session cookies" store last viewed offers. "Session cookies are deleted at the end of the session. By using cookies in the form we have chosen, you will not suffer any disadvantages. You can generally accept or exclude the setting, i.e. saving of cookies, by means of the corresponding settings of your browser. By continuing to use the website, you agree to the use of cookies.

LINKS TO EXTERNAL WEBSITES OF THIRD PARTIES

This website contains links to external websites of third parties over whose contents we have no influence. Therefore, no responsibility can be taken for these external contents. The contents of external sites to which links are provided here do not reflect the opinion of the website operator, but merely serve for information and the presentation of contexts. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal infringements at the time of linking. At the time of linking, no illegal contents were discernible. However, permanent monitoring of the content of the linked pages is unreasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately. Top Hotel Krämer does not participate in dispute resolution proceedings before a consumer arbitration board.

Legal Bases

basic data protection regulation
Telemedia Act
broadcasting treaty
Federal Data Protection Act
Consumer Protection Dispute Act
Regulation (EU) No 524/2013